The Online Neighbourhood Networks Study explores the ways in which people communicate online using local citizen-run websites, the impact of that communication, and the implications for local service providers.

The research shows that they serve to enhance the sense of belonging, democratic influence, neighbourliness and involvement in their area. Participants claim more positive attitudes towards public agencies where representatives of those agencies are engaging online. For their part councils are finding neighbourhood networks to be increasingly effective tools for engaging with residents and delivering services.

The study output offers a number of resources. You can click through below to access any part.

NEW (November 2011) Councils & Online Neighbourhood Networks – How organisations view neighbourhood websites

Research Summary (4 pages)

Video interview resources

Introduction, background and extended summary

Research Report, Section 1: Social Capital and Cohesion

Research Report, Section 2: Supportive & negative behaviour in local online spaces

Research Report, Section 3: Empowerment, civic involvement and co-production

Research Report, Section 4: Relations with Councils

Research Report, Section 5: The future for Citizen-run Neighbourhood Websites

Typology of Citizen-run Neighbourhood websites

Council Survey Report

The Research Context

Network Timeslices

Guest paper: Broadcast media