The Online Neighbourhood Networks Study explores the ways in which people communicate online using local citizen-run websites, the impact of that communication, and the implications for local service providers.

The research shows that they serve to enhance the sense of belonging, democratic influence, neighbourliness and involvement in their area. Participants claim more positive attitudes towards public agencies where representatives of those agencies are engaging online. For their part councils are finding neighbourhood networks to be increasingly effective tools for engaging with residents and delivering services.

The study output offers a number of resources. You can click through below to access any part.




NEW (November 2011) Councils & Online Neighbourhood Networks – How organisations view neighbourhood websites












Research Summary (4 pages)












Video interview resources














Introduction, background and extended summary














Research Report, Section 1: Social Capital and Cohesion














Research Report, Section 2: Supportive & negative behaviour in local online spaces














Research Report, Section 3: Empowerment, civic involvement and co-production














Research Report, Section 4: Relations with Councils














Research Report, Section 5: The future for Citizen-run Neighbourhood Websites














Typology of Citizen-run Neighbourhood websites














Council Survey Report














The Research Context














Network Timeslices














Guest paper: Broadcast media